It is our goal to make sure that you are completely satisfied with your purchase. We have great confidence in our products, and understand that how well a style of eyewear fits with your personal style cannot reasonably be evaluated in a matter of minutes or even days. Therefore, Posh Eyewear encourages its customers to purchase and evaluate a product for a full month (30 days). If at any point during that time you determine that a product you have purchased fails to meet your needs, we will refund 100% of the purchase price, less shipping and handling.

In order to facilitate your replacement or refund as quickly as possible, please follow these simple instructions:

• Please contact us via email or the website to request a return authorization. We may ask you a few questions about the product and its use in order to ensure we have done all we can to serve you, and to better evaluate our product line. We'll then give you a Return Authorization Number, which you'll need to include on the label when you ship the product back to us.
• All items must be in "as-new" condition, in original packaging, with any included accessories. This does not mean you can't open the product and try it out (which we encourage!), it simply means that we need you to return it in the same condition in which you received it. Please pack the product in a suitable shipping box. We recommend you save the original shipping box and packing materials for use in the event you should decide to make a return after evaluating the product.
• You will be responsible for the return shipping costs and for the condition or loss of the products until Posh Eyewear receives them. We encourage you to insure your return shipment with the freight or parcel carrier in order to protect you in the event of loss or damage while in transit. We cannot issue credit for returned merchandise that has been lost or damaged in transit.

If returned items fail to meet these requirements, we regret that we will have to deny your request for replacement or refund, and you will be responsible for arranging to retrieve the returned items at your expense.

Please note: A restocking charge may also apply if merchandise is returned without prior authorization, if you refuse receipt of shipment, or if you are unavailable to take receipt of shipment.

**We cannot accept returns on Melissa Eyewear frames, except in the event of a defect in materials or workmanship.  We regret any inconvenience this may cause.

Warranty Returns and Repairs

Anything you purchase from Posh Eyewear comes with a full one-year warranty, and many have a lifetime warranty.  If your item breaks, simply follow the steps above, and we’ll replace or repair (at our discretion) your reading glasses, case, or other accessory.